Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution.

No refunds would be given if the customer has provided a wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

In case of International Orders if a customer refuses to pay the Duty as mandated by the respective country of shipment and doesn’t collect his/her order from the Shipping agency (like Bluedart, Delhivery, Fedex etc.) , then Aro Equipments Private Limited will not be liable to refund any amount for such orders.

Products bought online cannot be exchanged or returned in-store.

Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.

Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.

During pick-up, your product will be checked for the following conditions:

Name/ image/ brand/ article number/ bar code should match and MRP tag should be un detached and clearly visible.

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals (wherever applicable).

The product's original packaging/ box should be undamaged.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by us.

5) Company Profile :-

ARO is an ISO 9001:2008 Certified Company and has been in automobile service equipment industry for more than 40 years. Under the dynamic leadership of Mr. V. Malik (M.D), ARO is a leading automobile equipments manufacturer and supplier, having factory and head office at Gurgaon (Haryana) and a Pan India sales & service Network.

ARO products are approved by leading vehicle and tyre manufacturers.  ARO has more than 1000+ products in their range to cater HCV, LCV, LMV Cars and two wheeler segment. The product range covers Tyre service, Engine diagnostics, Lube service, Electrical service, AC maintenance, Tools and Lifting equipments. ARO products are manufactured with strict Quality norms & advanced technology to meet with international standards.

ARO is also having exclusive Dealership and sole authorized service provider in India for Corghi SPA (Italy) since 1990.  The Brand Corghi is having its presence globally and known for state of the art equipment for last 60 years. Corghi was incorporated in year 1947 and invented and patented their first Tyre changer in year 1958.  Throughout their journey they have added number of Models and products in their contribution to the auto sector. The quality of the products and services remains constant over time and in different markets. Corghi partners know they can rely on the company since for many of them collaboration has continued for decades. Corghi is preferred partner for leading Tyre & Auto Companies Globally.